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I actually give a talk to companies about the lost art of teamwork and in it I focus on 3 basic principles - trust, innovation, and pride. And in terms of hiring practices, skills are way overrated. As is experience. Hire based on character and capacity. Skills can be taught.

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Are there certain metrics and/or attributes that speak to trust, innovation and pride from your experience? I'm sure companies would argue people can fake their character in interviews, and you don't get to see them in stressful settings, so it's hard to get the full scope of who they are. They certainly want the trustful, team player but might not have the right interviewing/screening processes in place to reach the results they are looking for.

Mike Sarraille and George Randle make a lot of excellent points in their book "The Talent War."

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It would be a response too long for this kind of medium. Trust, Innovation, and Pride are the characteristics that make a team excel. But in terms of hiring it really does come down to character and capacity. My point is that you have to make your hiring process select for those things. It might not be perfect, but that's the goal. I haven't read Mike's book but I do have some suggestions as to how one can set that up.

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